How we protect your data rights under the General Data Protection Regulation
At GooScale, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). We believe in transparency about how we collect, use, and protect your personal data.
Our team of experts, including our dedicated Data Protection Officer, works diligently to ensure that your data is handled securely and in accordance with GDPR requirements. We regularly review and update our practices to maintain the highest standards of data protection.
You have the right to request a copy of your personal data and to verify the lawfulness of processing.
You can request corrections to your personal data if it is inaccurate or incomplete.
Also known as "right to be forgotten," you can request the deletion of your personal data.
You can request to limit the way we use your personal data.
You can request to receive your data in a structured format or have it transferred to another service.
You can object to the processing of your personal data for marketing and other purposes.
We use industry-standard encryption protocols to protect your data during transmission and storage.
Strict access controls and authentication measures protect your data from unauthorized access.
Continuous monitoring and regular security audits ensure the safety of your data.
Automated backup systems ensure your data is safely stored and can be recovered if needed.
We process personal data only when we have a legal basis to do so. Our processing activities are documented and regularly reviewed to ensure compliance with GDPR principles.
Processing necessary to provide our services and fulfill our contractual obligations to you.
Processing activities that require your explicit consent, such as marketing communications.
Processing necessary for our legitimate business interests, balanced against your rights and freedoms.
Processing required to comply with our legal obligations under applicable laws.
When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
Retained for the duration of your account plus 12 months after account closure
Kept for 7 years to comply with tax and accounting requirements
Retained until you withdraw consent or object to processing
We may use automated decision-making in the following circumstances:
Automated systems to detect and prevent fraudulent activities
Automated processes to ensure optimal service delivery and platform performance
You have the right to obtain human intervention, express your point of view, and contest any automated decisions that significantly affect you.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
For any questions about your data rights or to exercise your GDPR rights, please contact our Data Protection Officer:
Data Protection Officer
Email: contact@gooscale.com
We aim to respond to all GDPR-related requests within 30 days. In complex cases, we may need up to 90 days, but we will keep you informed throughout the process. There is no fee for exercising your GDPR rights unless requests are manifestly unfounded or excessive.