Find answers to common questions about GooScale and how it can help your business
General Questions
GooScale is an all-in-one platform for managing multiple online stores, orders, and customer support. It helps e-commerce businesses streamline their operations, reduce costs, and improve customer satisfaction through automation and centralized management.
GooScale connects to your existing e-commerce platforms (like Shopify, WooCommerce, etc.) through secure APIs. It then synchronizes your data in real-time, providing a unified dashboard where you can manage all aspects of your e-commerce operations from a single interface.
GooScale is designed for e-commerce businesses of all sizes that operate multiple online stores or sell through multiple channels. It's particularly valuable for businesses looking to scale their operations efficiently without proportionally increasing their operational costs.
Platform Features
GooScale provides a unified dashboard that seamlessly integrates with major platforms like Shopify, WooCommerce, and Magento. All your stores sync in real-time, allowing you to manage inventory, orders, and customer data from a single interface.
Our platform offers comprehensive analytics including real-time sales tracking, inventory forecasting, customer behavior analysis, and custom report builders. You can track KPIs across all your stores and get actionable insights to optimize your operations.
GooScale's shipping automation connects with major carriers, automatically generates labels, optimizes delivery routes, and provides real-time tracking. It can automatically select the most cost-effective shipping method based on your rules and preferences.
Yes! GooScale offers extensive customization options through our API and pre-built integrations. You can create custom workflows, automate specific processes, and integrate with your existing tools and systems.
Pricing & Plans
GooScale offers flexible pricing plans designed to fit businesses of all sizes. We have both percentage-based and fixed monthly options, with features that scale as your business grows. Visit our pricing page for detailed information on each plan.
Yes, we offer a 14-day free trial with full access to all features. No credit card is required to start your trial, and you can upgrade to a paid plan at any time during or after your trial period.
Absolutely. There are no long-term contracts, and you can cancel your subscription at any time. If you cancel, you'll continue to have access to GooScale until the end of your current billing period.
Support & Resources
We offer multiple support channels including live chat, email support, and a comprehensive knowledge base. Our support team is available 24/7 to help you with any questions or issues you might encounter.
Yes, we provide free onboarding sessions for all new customers, as well as regular webinars and training videos. Our goal is to ensure you get the most value from GooScale as quickly as possible.